dakha 7 Privacy Policy

dakha 7 treats the protection of all users' personal information as a top priority. This Privacy Policy sets out how information collected while using the dakha 7 platform is handled. By using the dakha 7 website and related applications, you agree to the terms of this policy.

This policy applies to all dakha 7 services — online slots, live casino, cricket and football betting, and any other gaming features. If you disagree with any part of this policy, please stop using our services and contact our support team directly if needed.

For full details on dakha 7's general terms of service, please read our Terms and Conditions, which cover all rules relating to account management, bonus use, and transactions.

dakha 7 may collect the following types of information:

2.1 Registration and Identity Information

• Full name, date of birth, and national ID details (for age verification — to confirm 21+)
• Mobile number and email address
• Username and password (stored in encrypted form)
• Copies of documents required for account verification

2.2 Financial Transaction Information

• Deposit and withdrawal amounts and dates
• Records of transactions made via bKash, Nagad, Rocket, or bank transfer
• General payment method information (full card or account numbers are not stored)

2.3 Technical and Usage Information

• IP address, browser type, and operating system
• Time spent on the site, pages visited, and click patterns
• Device identifiers and cookie-related information
• Game play history and betting activity

2.4 Communication Information

• Content of messages sent via live chat and email
• Records of complaints or requests

dakha 7 collects information in the following ways:

• Directly provided: Information you give us when filling in registration forms, logging in, making deposit or withdrawal requests, or contacting the support team.
• Automatic collection: Technical information collected automatically through cookies, web beacons, and log files while you use the site.
• From third parties: Information received from trusted third-party verification services for identity verification or fraud prevention.

Our technical infrastructure uses SSL encryption technology, so information is secured at the point of collection.

dakha 7 uses collected information for the following purposes:

4.1 Account Management and Security

Information is needed to create, verify, and maintain user accounts. Age verification (21+) and identity confirmation are part of this process. This information is also used to detect unauthorised access or fraudulent activity.

4.2 Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain transaction records. The minimum deposit at dakha 7 is ৳200 and the minimum withdrawal is ৳500.

4.3 Service Improvement and Personalisation

User preferences and gaming habits are analysed to improve service quality, display relevant bonus offers, and provide game recommendations.

4.4 Communication and Support

Contact information is used to provide support in Bengali and English via 24/7 live chat and email, and to send important account-related notifications.

4.5 Responsible Gaming

dakha 7 encourages responsible gaming practices. Monitoring usage patterns to identify unusual or risky behaviour and assisting users where necessary is also a purpose for which information is used. Visit the relevant page for full details on our Responsible Gaming policy and support.

dakha 7 does not sell any user's personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the information necessary for the relevant task is shared with trusted service providers handling payment processing, identity verification, cloud infrastructure, and technical support. These partners are contractually bound to keep information confidential.

5.2 Legal Obligations

Information may be provided as required by applicable laws in Bangladesh or valid orders from competent authorities. In such cases, only the minimum information needed to fulfil the specific requirement is disclosed.

5.3 Fraud and Security Prevention

Information may be shared with relevant third parties or agencies to address cybersecurity threats, identity fraud, or financial fraud — only to the extent necessary.

The dakha 7 site uses cookies and similar technologies. Cookies are small data files stored in your browser that improve your experience on the site.

6.1 Essential Cookies

These cookies are necessary for the basic functioning of the site — maintaining login sessions, ensuring security, and remembering your preferences (such as language). They cannot be disabled.

6.2 Analytics Cookies

Analytics cookies are used to understand which pages are visited most, loading times, and where issues occur. This information is collected entirely anonymously.

6.3 Cookie Controls

You can delete or disable cookies from your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

dakha 7 applies multi-layered security measures to protect user information from unauthorised access, modification, or destruction:

• SSL/TLS Encryption: All data exchanged between the site and the server is encrypted.
• Password Hashing: Passwords are not stored directly; strong hashing algorithms are used instead.
• Access Controls: Only authorised staff can access specific information.
• Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
• Firewall and Monitoring: 24/7 system monitoring and secure infrastructure.

However, it is technically not possible to guarantee 100% security when transmitting information over the internet. It is your own responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

dakha 7 retains user information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by legal obligations. Generally:

• Identity and account information is retained for as long as the account remains active.
• Financial records are kept for a defined period after account closure based on legal requirements.
• Security logs and fraud prevention data are automatically deleted after a set retention period.

When information is no longer needed, dakha 7 takes steps to securely delete or anonymise it.

As a dakha 7 user, you have the following rights regarding your own information:

9.1 Right to Access

You may ask what information dakha 7 holds about you, where it is stored, and for what purpose it is used.

9.2 Right to Correction

If any information in your profile is incorrect or outdated, you may request a correction. You can update general information yourself in your account settings.

9.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, this request may not always be fulfilled where legal obligations, ongoing investigations, or financial records are involved.

9.4 Right to Object to Processing

You have the right to object to certain types of data processing, particularly in relation to marketing communications.

9.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or email. dakha 7 will respond to your request within a reasonable time.

All dakha 7 services are for users aged 21 and above only. We do not knowingly collect any information from minors. Age verification is a mandatory step in the registration process.

If it becomes known that a minor's information has been collected by mistake, dakha 7 will immediately delete that information and close the account. If a parent or guardian has concerns about this, please contact us directly.

dakha 7's payment services involve third-party financial services such as bKash, Nagad, Rocket, and bank transfer. These service providers have their own privacy policies that are outside dakha 7's control. You should read the relevant provider's policy before using their payment services.

For gaming services, there may be interaction with various game providers including Pragmatic Play, PG Soft, Evolution, JILI, and Spribe. dakha 7 is not responsible for these organisations' data handling, but takes care in selecting reliable partners.

dakha 7 reserves the right to update this Privacy Policy as needed. If significant changes are made, a notice will be sent to your registered email or via live chat. The "Last Updated" date shown at the top of the policy is revised with each change.

Continuing to use the site after an update will be taken as acceptance of the revised policy. If you do not agree with the new policy, you may request that your account be closed. For more information about dakha 7, visit our About Us page.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the dakha 7 support team:

• Live Chat: Chat with us directly on the site 24/7 (in both Bengali and English)
• Email: [email protected]

dakha 7 is committed to responding to all valid requests within a reasonable time. For general questions, you can find quick answers on our FAQ page.